SHIPPING
Shipping Policy |
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All orders are processed within 1 to 3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
Domestic Shipping |
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Simple flat rate shipping in the US is based on shopping cart total
To request expedited shipping, send a request via our CONTACT page.
International Shipping |
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We currently offer international shipping to Canada only based on shopping cart total
At this time, we do not ship to other countries, but if you are interested in having items shipped to another country, please send a request via our CONTACT page.
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ORDER STATUS
Check Status |
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How do I check the status of my order?
When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.
If you haven’t received your order within 9 days of receiving your shipping confirmation email, please contact us via our CONTACT page with your name and order number, and we will look into it for you.
When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.
If you haven’t received your order within 9 days of receiving your shipping confirmation email, please contact us via our CONTACT page with your name and order number, and we will look into it for you.
Refunds, Returns, and Exchanges
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Our items are created by hand, with love, upon order. Due to the customized nature of your items, we do not normally accept refunds, returns or exchanges.
To ensure you receive the exact item in the correct size for you, please be sure to review the exact measurements as some of our women’s sizes run small.
In the event that your order arrives damaged in any way, please contact us as soon as possible via our CONTACT page with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.
If you have any further questions, please don't hesitate to contact us via our CONTACT page.
To ensure you receive the exact item in the correct size for you, please be sure to review the exact measurements as some of our women’s sizes run small.
In the event that your order arrives damaged in any way, please contact us as soon as possible via our CONTACT page with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.
If you have any further questions, please don't hesitate to contact us via our CONTACT page.